E-Counselling (also known as cybercounselling) involves communicating with a counsellor via secure email.  Online counselling enables a person to sort out issues and reach decisions affecting their life. It involves communicating in a way that helps that person solve a problem or, helps to create the conditions that will cause the person to understand their situation in new ways.  Through this relationship, people are able work towards improving their situation.

Counselling is not about giving advice, but instead, helping clients to discover the solutions that are most appropriate for them. Counselling offers a friendly, supportive and a positive approach to personal and family development.

PrivacEmail (pronounced privacy mail) is the name of the technology used to protect client privacy and ensure confidentiality in the online counselling environment.

When requested,  online counselling through video conferencing such as SKYPE or through the telephone is also available.

E-Counselling